Zenventory was built for 3PLs. From multi-client inventory control to automated 3PL billing and built-in shipping, Zenventory gives growing 3PLs the operational clarity and margin protection they need to scale.
Get all your questions answered. Book a meeting with one of our product experts today!
BETTER BILLING WITH ZENVENTORY
Automate 3PL billing & margin protection
Zenventory’s 3PL WMS software ties client billing directly to the warehouse activities you already track.
Billing rules
Automate client billing with flexible rules for:
Shipping upcharges by weight range (flat fee or percentage)
Handling fees per order or per item
Receiving fees per order or per item
Storage fees based on inventory in storage
Assembly and other value-added services
Miscellaneous service charges that don’t fit standard categories
As orders are received, picked, packed, assembled, and shipped, Zenventory automatically applies the correct fees and builds a downloadable client statement, so you spend less time on manual invoicing and avoid missed charges or underbilling.
Revenue reporting
Zenventory provides clear billing and client charge reporting so you can:
Track revenue and fees by client
See how much you’re earning from handling, receiving, storage, and services
Drill into charges at the order or receipt level when needed
When billing is driven by a system‑captured warehouse activity and configurable rules, revenue becomes more predictable, auditable, and easier to defend with your clients.
REDUCE CLIENT INQUIRIES BY 70%
White label self-service client portal
Reduce inbound inquiries and give your team more time to focus on fulfillment (not status updates).
Lot numbersandexpiration daterecords are captured and tracked in Zenventory during the receiving process for full traceability and compliance.
Warehouse/multi-warehouse support
Manage inventory across all of your warehouseswith one system. Use location mapping to pinpoint stock in larger warehouses. Print location barcodes to speedup put-away and picking. Automate cycle counting (never shut down a warehouse to count inventory again!)
Streamline pick & pack
Electronically pick from the web or our companion mobile app, or use a custom printed pick list. Use group-based picking for large warehouses to allow staff to customize batches of items to pick based on type or location for order consolidation. Or, pick an order by order.
Dynamic order tags
Make it so that you and your team can quickly identify yourorder tagswith icons, labels, and colors. Set up automation rules to apply the tags automatically or add them manually at any time in batches.
Cross-dock fulfillment
Eliminate extra steps withcross-dock workflowsthat allow you to link incoming purchase orders directly to outgoing client shipments.
Zenventory integrates with all major marketplaces and supports custom connections throughour powerful API. Use our API to automatically download orders from all your clients' channels.
Your warehouse team. Untethered.
Empower your team with ourfree companion mobile app(Android). Perform barcode scanning, cycle counting, order picking, and more.
Unlimited warehouse users
As your fulfillment team grows, don't worry about extra fees. Whether your warehouse team is 5 people or 500 people,Zenventory's price stays the same.
See how Complete Fulfillment & Distribution, a 3PL fulfillment company, empowered their customers to be more self-sufficient.
Frequently Asked Questions (FAQs)
What is 3PL WMS software?
3PL WMS software is warehouse management software designed specifically for third-party logistics providers. It supports multi-client inventory tracking, automated billing, fulfillment workflows, and real-time visibility.
How does Zenventory separate data by fulfillment client?
All client data that flows into Zenventory will get unique identifiers to let the system know which particular client it belongs to. As a 3PL operator, you'll have a global, birds-eye view of all data that you manage, but you can also filter things by client in order to drill down easily when needed. And clients will never be able to access each other's data; they'll only be able to see their own (and only if you choose to grant them portal access).
What can my clients do in the portal?
The goal is self-service capability: Clients can conveniently do what they need to do in Zenventory, so they can skip calling/emailing you for routine tasks or real-time visibility to their data. Client portal access is highly customizable per client, but a client user with maximum access would be able to manage their own SKU catalog, set up their own kits/bundles, see order fulfillment status/create manual orders, manage their list of suppliers, create POs/inbound orders, and even manage their own integration setup.
Does Zenventory help with client billing?
Yes! Zenventory supports the creation of unique billing scenarios per client, including shipping upcharges, handling fees, receiving fees, storage fees, assembly fees, and even customized miscellaneous charges. You can set these manually in the interface or let the system do it using our powerful automation rules. Once you set up the rules, the system will auto-calculate charges based on activity in the system and provide a handy statement in digital or PDF format for you & your clients.
How does Zenventory's cross-dock feature benefit my 3PL operations?
This feature saves time and minimizes errors by automatically transferring the inbound purchase order details to the outbound customer order, ensuring both orders match and speeding up prep and shipment to destinations like Amazon warehouses.
How is 3PL WMS different from regular warehouse software?
A 3PL WMS must support multiple clients, complex billing rules, warehouse transfers, client portals, and revenue reporting (capabilities that standard retail WMS platforms typically lack).
How do my clients get their orders into Zenventory?
Zenventory offers direct integrations to all major marketplaces, such as Shopify, Amazon, and eBay. If you use ShipStation to consolidate order integrations, our robust integration to ShipStation is fully 3PL-ready and allows assignment of ShipStation stores to your Zenventory clients, so orders will always land in the right place. Need more options? We offer a well-documented REST API, an easy-to-use CSV import tool, and an option in the client portal for them to create manual orders directly in Zenventory.
Do I need a separate shipping system?
Nope! You don't need a separate shipping system.
Our shipping engine, ZenShip, is a full shipping engine that rivals the best standalone systems.
Also, when you ship with Zenventory, you get access to:
Multi-carrier support (including USPS, UPS, FedEx, DHL eCommerce, and Canada Post) for in app label printing.
Built-in rate shopping that automatically surfaces the cheapest shipping option available - no extra clicks required.
High-velocity batch shipping that not only speeds up fulfillment, but also notifies you if a better shipping rate is available.
Centralized billing, audit-ready carrier invoice reconciliation, and integrated claims management, giving you oversight and control from one spot.
Unlimited users, no hidden fees, and enterprise-grade functionality that's been shaped for both e-commerce and 3PL operations.
Can I white-label the interface?
Yes! You can add your own company branding elements to the interface to give it a unique look & feel. Clients will see your logo & color scheme when they log in rather than Zenventory's, and help requests from your clients in our interface will be redirected to your own support team's email or ticketing system.
What steps are required to cross-dock a purchase order with a customer order in Zenventory?
Here are the steps to cross-dock a purchase order with a customer order in Zenventory:
First, create a new purchase order in Zenventory
On the final creation screen, check the box labeled "Cross-Dock this PO"
Click the orange "Confirm" button to finalize
You'll be redirected to create the linked customer order, with all items and quantities already copied over
Last step is to enter the Customer information and finalize the Customer Order
And voila! That's it!
Ready to become your customer's fulfillment champion?
.svg "Zenventory WMS - 3PL Focused-Features (1)")
.png?width=110&height=110&name=Integration%20Logos%20(2).png)
.svg)
.png)
-1.png?width=50&height=50&name=Untitled%20design%20(24)-1.png)